Built for PSP teams
Every module reflects how patient support teams actually work, from case coordinators to pharmacovigilance officers.
Built for pharma, agencies and health authorities
Keep more patients on therapy, with a program you can audit
PEC brings enrollment, e-consent, follow-up activities and adverse-event reporting into one protected workspace, from the first contact to the last dispensation. Built by ClinGroup for patient support teams in the Middle East, Africa and Europe.
- Isolated workspace per company
- Two-factor authentication
- Arabic, English, French, Spanish
What is PEC
A patient support platform that works the way your team does
PEC is a multi-company cloud platform for pharmaceutical patient support programs. It organizes programs by country, follows each patient from enrollment to dispensation and keeps their data in a protected, traceable environment. PEC is built by ClinGroup.
Multi-country, multilingual
Run programs in several countries and four languages, with full right-to-left support for Arabic.
Compliance first
Versioned consents, a complete audit trail and separated patient identity data are built into the platform.
Everything a patient support program needs
Connected modules that cover the full program lifecycle, from setup to reporting.
Programs & patient journeys
Set up programs per country, track go-live readiness, and design journey templates with steps, schedules and custom forms.
Enrollment & e-consent
Enroll patients with versioned electronic consents, while personal identity data is stored separately from program data.
Activities & care coordination
Plan calls, visits and tasks, and keep everyone on track with a personal "My work" list and a shared operations board.
Pharmacovigilance
Capture adverse events as soon as they are reported and route them with clear SLA deadlines, so no reporting window is missed.
Care network
Manage facilities, healthcare professionals and service providers in one place, linked to your programs and patients.
Reports, dashboards & audit
Follow program performance with dashboards and exportable reports, backed by a complete audit log of every action.
How it works
From your first conversation with us to your first live program.
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Request a demo
Tell us about your organization and what you want to run.
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See PEC on your use case
Our team walks you through the platform with your program in mind.
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We set up your workspace
Once we agree on the scope, we create your company workspace and invite your team.
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Launch your programs
Configure your programs, countries and roles, and go live when your team is ready.
Security
Security at the core
Patient data deserves the highest level of protection, so PEC is built with strict safeguards at every layer.
Data Processing AgreementStrict company isolation
Each company works in its own workspace and can never see another company's data.
Two-factor & role-based access
Two-factor authentication protects accounts, and each user only accesses what their role allows.
Encryption & separated identity
Sensitive data is encrypted, and patient identity data is kept separate from program data.
Complete audit trail
Every significant action is logged with who did it and when, so you are ready for any review or inspection.
Solutions for every kind of team
PEC supports different organizations. Choose the page closest to your work.
Frequently asked questions
Answers to the questions pharmaceutical teams ask us most.
Your company owns the patient data. PEC acts as a data processor under the Data Processing Agreement and only uses the data to provide the service.
Request a demo. After the demonstration, our team sets up your company workspace and invites your users.
PEC is available in four languages: Arabic, English, French and Spanish, with a full right-to-left interface for Arabic.
Yes. Each program is configured per country, with its own go-live readiness tracking.
No. PEC captures adverse events from your programs and routes them to your team with deadlines, but it does not replace your company's pharmacovigilance system.
You can export your data first; it is then deleted as set out in the Data Processing Agreement.
Ready to see PEC on your next patient program?
Request a demo and tell us what you want to run. Our team will get back to you.